. . . tools index
December Tool : Finders, Minders & Grinders (self-help tool 1)
You can break down a business into three types of workers (or classes of activity): finders (finding), minders (minding) and grinders (grinding):
Finders or the act of Finding - the people/activities responsible for bringing work into the business. This can be new, existing, repeat or other work. The rub is that without this the rest soon comes to a screeching halt.
Minders or the act of Minding - the people/activities keeping the business on the road. This can be admin, back-up support, systems, management, operations etc.
Grinders or the act of Grinding - the people/activities making goods and/or delivering services to your customers . . .
Each of these roles are mutually inter-dependent and cannot be isolated from the others without the whole operation disintegrating . . .
At present, you know what mixture of finders, minders and grinders you have in your business (or the mix of finding, minding and grinding) and have a reasonable idea why that mix exists whether it is deliberate, accidental, historical or other.
This leads me to ask 3 questions:
Question 1: What is the ideal mix of finders, minders and grinders (or the acts of finding, minding and grinding) in your business?
Please note that the answer you give is based on the data, knowledge and information you have at hand. As the information you have changes, this may affect the mixture you need/require . . .
Question 2: Why is this the ideal mix for your business?
You have to able to justify the figures you give and not jut pluck them randomly from the air!
Question 3: What can you do to move towards achieving this ideal mix?
That is, can you do something to make it a reality. It is very easy to talk, without actually doing anything useful, until the cows come home. The challenge lies with taking the first step (the hardest one) to move towards achieving your goals/desires.
Be brave, go ahead and dream some big dreams!
Dr Miroslav Dosen
clarityindeed.com
